Terms & Conditions

Welcome to London Bollards! Please read these Terms and Conditions carefully before using our website or purchasing our products. By accessing or using our services, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please refrain from using our website.

1.1. You may use our website for lawful purposes only and in accordance with these Terms and Conditions.

1.2. You are responsible for ensuring that all information provided during your use of the website is accurate, current, and complete.

2.1. We make every effort to display accurate product information on our website. However, we do not guarantee the completeness, accuracy, or reliability of any product descriptions.

2.2. Prices and availability of products are subject to change without notice.

3.1. All orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel an order for any reason, including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity.

4.1. We offer installation services across London and the Home Counties.

4.2. Installation dates are subject to availability and may be affected by weather or unforeseen circumstances.

4.3. Customers must ensure clear and safe access to the installation area.

4.4. If installation cannot proceed due to site conditions (e.g. underground obstructions, utilities, or unsafe ground), additional charges may apply or installation may be rescheduled.

5.1. You are responsible for ensuring you have permission to carry out installation at the property.

5.2. You must inform us of any known underground utilities (pipes, cables, drainage systems).

5.3. Failure to provide accurate information may result in delays or additional costs.

6.1. Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of purchase.

6.2. If installation has already been completed within this period, your right to cancel may be lost.

6.3. Custom or installed products may not be eligible for a full refund.

6.4. Refunds will be processed within 14 days of approval using the original payment method.

8.1. Your use of our website is also governed by our Privacy Policy. Please review this policy to understand our practices regarding the collection and use of your information.

9.1. The content on our website, including but not limited to text, graphics, logos, images, and software, is the property of London Bollards and is protected by intellectual property laws.

9.2. You may not use, reproduce, distribute, modify, or create derivative works of any content without our express written consent.

10.1. London Bollards shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

11.1. These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.

12.1. We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website.

13.1. If you have any questions or concerns about these Terms and Conditions, please contact us at

Thank you for choosing London Bollards. If you have any further questions, please don’t hesitate to contact us today. We’re more than happy to help in any way we can!